Tony and Troy worked very hard to push this mortgage through. Between the complexity of our property situation, and the stringent qualifying hurdles in today’s refinance market, it was a serious struggle to succeed in getting finished. HME was there for us at every turn of events. I couldn’t have made it without their tireless and cheerful efforts.
Troy has excellent customer service. He explained each step of the refinance process very well. When there were questions that I had, he answered them and put my mind at ease. Overall, the experience was an A+! Thanks!
Troy is awesome! He was there helping us every step of the way and went over and beyond to help us. I am so happy we got to work with him. He is very thorough, courteous, and always on top of things. Great person to work with all around with lots of aloha and understanding. I can’t imagine working with anyone else.
Troy was very attentive to our needs, answered all of our questions promptly, and was readily available via phone or email. He kept in touch with us throughout the entire process, ensuring for a smooth and quick transaction. Moreover, everything was done for us AT OUR CONVENIENCE. One of the easiest mortgage transactions we’ve ever been through! Mahalo for all of your help!
Troy was very helpful throughout the refinancing process. He was always happy to take the time to explain in detail all of the aspects of the refinance process and was able to complete my refinance within 2 weeks. I’m very happy with Troy and his team and would not hesitate to work with him in the future.