Vincent Arquinez’s Testimonials

Vincent was wonderful! He explained the escrow process to me every step of the way and always kept me in the loop with what was happening. He was very easy to reach and very helpful.

Maria H.
July 29, 2014

Very satisfied with Vincent and the outcome of my refinancing. This experience was by far the easiest of my 4 VA loans I have done. From initial meeting to signing of my loan docs – everything was SMOOTH.

Philip D.
July 29, 2014

Working with Vincent Arquinez at HME was an amazing experience. It had been almost ten years since we had purchased a home, and the previous purchase had been financed through a developer’s recommended lender. Throughout the entire process Vincent and his team were engaging, communicative, professional, timely, and made sure that we were prepared with all the information and corroborating documents even before we needed them in order to speed the process along. I would and have recommended Vincent to friends and family. Overall a great experience that exceeded my expectations!!!

Kiera V.
July 29, 2014

I was referred to Vince a little over two weeks prior to closing. He was able to get all of my paperwork switched over and a bigger credit than the previous lender I was working with. I ended up not paying anything out of pocket at closing!

Samantha W.
July 29, 2014

Vincent did a great job, refinancing was very smooth. I was very satisfied with Vincent and I look forward to doing more business with him in the future!

Michael N.
July 29, 2014

I’m very satisfied with the overall process. I’VE NEVER WORKED WITH ANYONE BETTER THAN VINCENT. CLONE HIM!

Clifford M.
July 29, 2014

Hawaii Mortgage Experts… is by far the best mortgage company I’ve had the pleasure of working with. Vincent Arquinez was very helpful and really worked hard to get my loan approved and he was always upfront and honest.

Randy S.
September 5, 2014

I have been looking for a house here in Hawaii for almost 2 years, and I’ve had my fair share of loan officers claiming they’re experts. Most never return my calls, others forget that I’m a client by sending me an email apologizing for replying late to questions I had asked weeks ago. Others, seem to pass me up do to my credit score, or some other reason. However, Mr. Vincent with Hawaii Mortgage Experts is the real expert in his trade, and has great customer service. I work in the health care field for the military, and customer service is vital to our daily operations. His caring nature, reflected what I wanted to see in my past loan officers. I linked up with him through my RA, and immediately I recognized his genuine nature of a humble man that meets our expectations with getting into a home. Overall, I recommend Hawaii Mortgage Experts to anyone looking for an honest, caring and reliable loan consultant. Atimua & Margie Migi

Atimua M.
September 5, 2014

Vincent Arquinez was very professional in all his dealings with us. He was also very patient in working with us on a long and convoluted multiple property refinance. Well done! I’d recommend him to anyone.

Herman F.
September 5, 2014

This is the second refi I did in a 2 month period. The first one was expensive, difficult and very frustrating. Vincent was recommended to me by a friend. This experience was the opposite, affordable, easy and a pleasure. I am so glad I called!

Sheryl L.
October 10, 2014

The loan process was completed quickly and the overall service extended to us was excellent. Thank you Vince!

Gordon R.
October 29, 2014

Excellent service, very knowledgeable, helpful and friendly. Thanks Vince!

Mitchell J.
December 22, 2014

Vincent is very knowledgeable. He gave us information on VA Loans that we were unaware of. We didn’t have to call him because he kept us abreast of everything that was going on.

Norman G.
December 22, 2014

Vince was really great! He was very patient & explained every step & process to us. He was always available when I needed to reach him & always returned my calls in a timely manner. I will be referring all my family & friends to him as I feel they will not be disappointed.

Timothy S.
December 22, 2014

Vincent was straight forward in explaining the details of the VA loan process. I have been sending all of my friends to him. He has my stamp of approval for handling military customers. I salute you!

Andre B.
December 22, 2014

We had an awesome experience with Hawaii Mortgage Experts. We were provided clear instructions for gathering documents, accurate time lines, and constant feedback. Vincent was very easy to get in touch with and guided us through the loan process easily with his extensive knowledge.

Matthew F.
January 20, 2015

Mr. Arquinez is a professional, well informed and communicated the process to me to my comfort level which is a quality I look for when handling business. Many agencies contacted regarding refinancing but it was his professionalism that won me over.

Emily F.
January 20, 2015

It all just worked. Vincent was very professional throughout and kept my husband and me apprised throughout the entire process. Could not be happier.

Helen D.
March 26, 2015

Vincent is very professional and is very dedicated! From the time I switched over to him I never needed to worry about anything. If a better interest rate came onto the market and it made sense he called me. If I had a question about an interest rate being offered he researched it and got back to me right away about whether or not it was a good decision or not. Vincent is the man you want in your corner! I am very happy and have recommended him to many others!

Michael F.
March 26, 2015

Vincent was fantastic. Definitely using him next time too.

Richard R.
April 30, 2015

Vincent took care of me and my family when we needed sound advice. We are happy this transaction was completed in a timely and professional manner. I have recommended Vince to others in the market.

Joseph L.
April 30, 2015

Being a first-time home buyer Vincent was exceptional at working with me and my schedule, extremely flexible!! He also took the time to explain everything to me! I would highly recommend this man!!

Michael I.
June 20, 2015

Vincent Arquinez was amazing through this whole process. He took the time to explain every step of the way. He was always professional and promptly returned my phone calls. He never over promised anything and came through with the process just as said. I felt as though I received the best product available with top-notch service. I would recommend Vince to my closest friends and colleagues.

Daniel L.
July 14, 2015

This refinance was excellent from beginning to the end. Vincent was the person who help me get the awesome rate that save me 205.00 dollar a month. I thank him for having opening communication throughout the process.

Steven H.
July 14, 2015

We have been wanting to refinance our home for many years but were prohibited from doing so after the market crash and the destabilization of the economy. Our prior lender sold our loan to another lender and we failed repeatedly to qualify for some form of refinancing. We were under the stress of paying a 2 part (first and second) subprime mortgage that didn’t permit us to pay towards principle for the past 9 years we lived in our home. Throughout that time Vincent remained consistent in searching for options that worked for our family until he found one that met our needs. His attention to detail and guidance led us into a much better mortgage situation that makes sense and allows us to pay towards the principle amount of our home loan. We couldn’t be happier!

Christopher L.
August 31, 2015

Vince and his team were helpful in letting us know what we needed to do throughout the entire process. We couldn’t have done it without them walking us through everything.

Sadie L.
August 31, 2015

Vince was there for us every step of the way. He walked us through everything, and made the refinancing process very stress free.

David T.
August 31, 2015

Vincent was very kind and accomodating from the very start. He made me feel valued as a customer and was always available to answer questions. When we found that the property we were interested in had some holes in the paperwork, he worked tirelessly and expediantly to submit a packet so that the property would be approved. Everything worked out well and I could not imagine having a better experience with a mortgage agent than this. I have already passed his name to friends and acquaintances of mine! Highly recommended.

Adam T.
December 17, 2015

Vincent was very kind and accomodating from the very start. He made me feel valued as a customer and was always available to answer questions. When we found that the property we were interested in had some holes in the paperwork, he worked tirelessly and expediantly to submit a packet so that the property would be approved. Everything worked out well and I could not imagine having a better experience with a mortgage agent than this. I have already passed his name to friends and acquaintances of mine! Highly recommended.

Adam T.
December 17, 2015

Vincent was professional and informative on all of my questions and concerns about refinancing needs. Excellent company and associates.

Marlo M.
March 28, 2016

I appreciate Vincent’s perseverance and patience with my refinancing. He is understanding and determined to provide a pleasant client experience. Excellent service. Will recommend to family and friends.

Leonard F.
September 15, 2017

I have had the pleasure of working with Vincent on multiple mortgage loans and can truthfully say that that he is the best in the business. Vincent will bend over backwards and lose sleep in order to ensure that your loan process goes as smoothly and quickly as possible. Truly outstanding and most professional service in the business! I am very satisfied with the overall experience.

Adam T.
September 15, 2017