Brian Monroe’s Testimonials

Brian made the whole process from start to finish very easy. He was always there to answer any questions I had. I was very happy with his service.

Noa M.
July 29, 2014

Working with Brian has been a very great experience for my family and me. I live in California and for Brian to work with me to help our mom out has been amazing. I would recommend him and HME to anyone who may need a home loan or just a refinance. Brian was helpful in so many ways and I would not change it for anything. Mahalo Ka Kou Brian!

Lucille B.
July 29, 2014

It always felt like Brian was on our side. He constantly had our best interest in mind throughout the process and provided excellent service!

Lisa H.
July 29, 2014

Brian provided us with excellent service! He stayed with it until the job was finished!

Glenn S.
September 5, 2014

Brian was very easy to work with and provided excellent service throughout the process. This was the 2nd time Brian helped us save on our home and I am thankful the he was the one that answered the phone from the get go!!!!

Troy W.
September 5, 2014

Our refinance process was simple and quick, saving us hundreds of dollars monthly, with no out-of-pocket cost. Brian was very quick to respond to all questions. Reliable service.

Stephanie J.
October 29, 2014

I’ve worked with Brian Monroe in the past and he has always been friendly, knowledgeable, above professional and very reliable. I trust what he says and feel very comfortable with his knowledge and expertise in the field. I have referred people to Bryan and will continue to do so in the future. Excellent service.

Nishant P.
December 22, 2014

Brian made the entire transaction smooth and simple. When other loan officers were making false promises, Brian never did. He was honest with everything and made completing the transaction on my end very manageable even with my hectic schedule. Thanks Brian! You will be my loan officer for life!

Michael K.
March 26, 2015

HME is a reputable local company you can trust. I was able to meet my goals with my refinance and the process was fairly quick and uncomplicated. Working with Brian Monroe was a pleasure from start to finish. He is professional, always available, provided excellent customer service and truly cares about his clients.

William H.
March 26, 2015

While this process is a bit painful for people that are new to it, Brian was very communicative and in touch about everything the whole way. Brian also got the deal closed very quickly and efficiently.

Hanna M.
April 30, 2015

Working with Brian has been an awesome experience. His subject matter expertise and knowledge is impeccable and is very detail oriented. Brian’s friendly demeanor has put me at ease and he’s constantly kept me in the loop on the entire process until closing. I would recommend Brian to any friend or family member looking to refinance. They can expect nothing but professional, reliable, and honest service.

Rolf O.
June 9, 2015

Brian was nothing short of amazing to work with! He was always available to answer questions, right on top of all deadlines, and pleasant to work with. We highly recommend Brian and HME to anyone!! Thanks for making our dream property a reality!

Nathan S.
June 9, 2015

It was our first time buying a house and there was so many new things to learn. Brian answered our questions and was easy to get a hold of whenever we needed him. He was professional without being intimidating, helpful, and made us feel comfortable.

Sarah H.
June 9, 2015

Brian has expert knowledge about the process of streamline refinancing for military families like ours. He was very responsive to all of our questions, and he took care of every detail. Everything was much easier than I had expected. Thank you for all of your help!

Scott K.
October 19, 2015

From the first conversation with Mr. Monroe I was very comfortable. All information relayed to me was factual and all actions taken was exactly as spelled out and explained to me. I would and have extended to friends and acquaintences HME contact and know they will be recipients of the excellent treatment I received.

George S.
December 17, 2015

Brian was responsive to our many calls and provided support when most needed. The transaction with the purchase of our home was with bumps in the road and Brian was very patient. He communicated with our realtor effectively and shared any and all information necessary in order for this transaction to occur.

Lenora R.
February 9, 2016

I am very satisfied of the high quality of service Brian Monroe has provided. He has helped me so much during the mortgage process of purchasing my new home. At first I was dealing with multiple lenders because of my loan situation and I was very stressed out and worried that I may not be able to purchase my new home, but switching over to HME and working with Brian changed all that. Brian was quick to respond to any of my questions, emails, and calls. He made sure that I was well taken care and he looked out for my best interests. Without a doubt, my experience with Brian and the HME team was awesome and I would definetly recommend him to others. Thanks.

Christian M.
March 28, 2016

Working with Brian Monroe and his HME team made our home buying experience smooth and extremely enjoyable. I recommend them to anyone who is in the market to purchase a home. Will definitely recommend to family and friends.

Craig S.
October 13, 2017

I cannot say enough good things about Brian and the help we received from Hawaii Mortgage Experts. The experience was outstanding. Brian was always available for our questions and went above and beyond to ensure that we had a smooth transition throughout the home buying experience.

Jordan D.
October 13, 2017