Jacob, is very knowledgeable regarding the mortgage industry and keeps the client informed during the whole process.
|I loved working with Jacob. He was available anytime I had questions even after hours. He saved me thousands over the life of my loan. By far it was the easiest closing I have ever had. I highly recommend him and HME.|
|As a first time homebuyer I didn’t know anything about the market or about financing. Jacob educated me about the process, and provided me with ease during the whole process. He’s very knowledgeable, approachable and explains things real well. I would totally recommend Jacob to any of my friends or family members.|
|We are so very grateful for the excellent , expert, professional service Jacob provided. Every step in our process including what seemed like difficult hurdles, showed Jacob’s 17 years of knowledge and experience. Our family is forever grateful for your kind Aloha. Thank you Jacob. God bless you always. Thank you Jacob!|
|Right off the bat, we felt comfortable with Jacob. He has such an easy going personality that we felt like we had known him for years. He was very detailed in explaining the process, answered all of our questions, and was easily available when we needed to speak with him. We would definitely refer him to friends and family.|
|Buying our first home was a big step in our lives and Jacob was professional, accommodating and very transparent throughout the whole process. He is very knowledgeable about the business and was able to answer our questions with ease. He continues to be in touch with us even after we closed for the house. He checks in with us and keeps us up to date with how the housing market is looking. Its nice to know that there are people in this world that genuinely care about us and have our best interest at hand. We are blessed that Jacob was placed in our lives to help us through this process. Mahalo Jacob for treating us like ‘ohana!|
Everything went well during this purchase, I didn’t think the escrow process would be this easy as a buyer. I felt like I didn’t do anything at all during this purchase and Jacob was quick to provide assistance and getting everything done on time for me. Everything went well thanks to Jacob and his team. Excellent service!
We are so grateful that Jacob and HME were able to approve our refinance loan because twice already that we are denied from our bank. You guys did a great job. We thank you so much for all your help. We are satisfied with all your services you’ve done with us, so nothing to improve,just maintain it. Thank you Jacob and HME!
Jacob was extremely helpful with our 2nd home purchase. He was very professional and worked in a timely manner. He communicated with us very well and always answered our questions. We highly recommend Jacob and HME to our family and friends.
Jacob made the whole process easy. For a first time home buyer he really explained everything so that we understood all the process.
I’m a first time home owner so there was a lot to learn. I had my doubts, as anyone would on their first time. However, Jacob’s professionalism and expertise gave me the assurance I needed to rest my mind at ease. Awesome experience!
I’ve been trying to refinance for about a 3 years went through varies companies and hit road blocks. Then I was referred to Jacob Ordenstein of HME. Jacob help a lot but he to hit a road block with Fannie Mae not recognizing my loan. He let me know of this set back with Fannie Mae and I ask him what is the next step? He stated that he’ll check on something and he’ll call me back. Within 15 mins he called me and he stated that he did some work and he got something for me one of HME’s lenders. From that day forward it was such a blessing being helped by Jacob Ordenstein and Wendi Torricer.
I’ve worked with Jacob in the past, and his customer service is what brought me back for a refinance. He is very professional and knowledgeable and gave me the best options for our needs.
It was a very satisfying experience dealing with you, every detail was fully explained and understood. Jacob’s expertise will definitely make the client be confident in his ability. He is trustworthy and reliable because of his patience and professionalism to his clients. He is highly recommended.
Jacob is a reliable and dependable. His professionalism in his work can make the client develop his trust and confidence that the goal will be achieved. He is highly recommendable.
Jacob was a fantastic agent. very friendly and professional. He always provided timely feedback and communicated effectively when asked questions, especially about topics unfamiliar to me as a first time home buyer. Moreover, his staff helped me find insurance and gave great recommendations on plans. His constant support and timely actions were critical in the successful purchase of my house. I could not be more thankful for him.
Jacob worked well into the night at times to make the process smooth.
Jacob is very helpful, and always gives me my best options. I trust him and will go to him for any future help I may need.
During the loan process from start to finish Jacob was always available to answer questions and was efficient. I would highly recommend him as his company made it easy and not stressful.
We received excellent service from Jacob. We are very satisfied with our overall experience!
Jacob was excellent! Very responsive and quick. We are very satisfied with our overall experience!
We were Extremely Happy with the Professionalism and customer service we received from Jacob and the team. Jacob and the team of professionals that assisted him made the home loan process very comfortable and smooth. So smooth that throughout the home loan process we felt as if we were not doing enough to provide Jacob with everything he needed but Jacob reassured us all along the way and eased our minds. We appreciate Jacob for all that he has done to help us have a home of our own. We are so Grateful!! John & Lina Jungblut
We are very satisfied with our experience working with Jacob. It was a pleasure to work with such a professional team.
Everything in this mortgage buying process with Jacob was excellent!! Jacob’s experience in this biz made everything for us as first-time home buyers go so smooth, we even closed early! I will definitely be recommending Jacob to my friends and family for future mortgage needs. Thank you very much Jacob Ordenstein and the rest of HME that made this happen, YOU GUYS ROCK!!!
The assistance that Jacob provided did not end when we first got the VA Loan to purchase our house. He contacted us when the mortgage interest was favorably low for us and we did not have to worry about all the paperwork. He took care of us and the process was very smooth. He’s the consummate loan officer! Thanks, Jacob for helping us save some money again!
Jacob was great and very serving. Jacob knew and understood the needs of my wife and me and did everything he could to make the purchase of our home happen.
I received excellent service from Jacob. We are very satisfied with our experience and will be recommending Jacob to our friends and family!
My financing needs were a little unusual in that I wanted to pay off my deceased husband’s loan with BOA, pay down the balance and finance the rest in a loan of my own. Jacob provided me with excellent service and I’m very satisfied with my experience!