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Wil was great to work with. He and his staff did wonders for us, really going above and beyond to make something positive happen that was in our best interest at a time where we really needed it. He moved quickly and got us into the best program and product is a rapidly moving marketplace. Wil is your guy, let him make it happen!
I was so fortunate to be referred to Wil for my third refinance! I have experienced and agree with what the others have said in their reviews regarding his customer service and expertise. But in my opinion, Wil’s listening skills and persistence was what really set him apart! He sought first to understand my needs and had the patience to clarify my understanding so that I could make a decision that was best for me! I got a great deal without the headache and hassle I experienced in the past. He’s the first person I recommend to family and friends and will certainly use him again for any future transactions!
Wil and his staff handled a much needed re-finance and did an excellent job! My financial situation was a bit more complicated than most – working multiple jobs & having multiple investment property income. I was expecting a long, painful process, but Wil had a plan and the process was WAY easier than I expected. He was very responsive to my questions and a Great communicator. Calls were answered, texts & emails returned promptly and his staff acknowledged receiving submitted documents right away. Many Mortgage Loan Officers say they can do “this and that”, but Wil actual does what he promises he’ll do! I highly recommend Wil and will definitely call on him again should I need another Mortgage. I recommend a mortgage review once a year at least.
Wil made the daunting task of refinancing much more manageable. He guided us through and offered options to overcome debt and free up monthly funds. He was accessible, honest, and encouraging when things were uncertain. We, as a local family appreciate the mortgage information he shared and as a result we were able to close on-time. Highly recommend him and will continue to seek him out for future purchases and refinances.
Wil Kostron is the loan officer you need in your life. I’ve worked with Wil on multiple purchases/refi’s and wish I had met him years ago when I was buying my homes. He is extremely hardworking, punctual, and will take the time to explain things clearly to his customers. Absolutely zero pressure from him and he will do what is best for your personal situation. It is always nice to see honest people in the mortgage industry. I won’t even bother working with anyone else but Wil. Cannot recommend him enough!!!
As a first time homebuyer, Wil has been exceptionally helpful at explaining everything every step of the way. Whenever I’d have a question, which was pretty often, Wil was very responsive and always willing to help even if it was late at night or on the weekend. Wil would always check up on how things were going to make sure there were no hiccups or delays in the escrow process. I could count on Wil to get me the best rates, and I strongly recommend him if you are interested in buying a home or refinancing.
I have nothing but wonderful things to say about Wil and this company. Not only did they handle my business like professionals, but they also handled me like family. Wil answered all my questions, assured me in my anxieties, held my hand though the whole process, and helped me make the best educated decision for my goals. Which I have achieved. Wil still continues to provide me with his professional knowledge as I purchase in another state. I am so grateful and look forward to working this team in the near future!
Wil is very assertive!
Wil made the process so easy. He handled everything. He informed me every step of the way. Very professional. Recommended him to several friends and relatives!
I wanted to thank Wil Kostron for all his help in assisting me to refinance my home mortgage. His professionalism, prompt responses, and detailed information to educate me was valuable in making the best decision for my circumstances. I have refinanced my homes 4 times over a 25 year period and he is the individual that helped the most not only in terms of expediting the process but most importantly, coaching and advising me what were the best options that best met my needs and why.
I appreciate Wil’s integrity and character.
Thank you for making this happen – it saved me thousands of $ and the time talking to you was well invested.
All the best to you!
Very Satisfied. Wil was readily available to answer questions or at least responded to let me know he would as soon as possible.
Working with Wil Kostron and his team was great. Wil was very detail oriented and was always available for questions or concerns. Everything went very smooth, and we were happy with the level of communication. Wil took the time to explain everything about the loan process and the fees associated with the loan. Wil was very proactive during the busy part of the document gathering portion of the process and the closing. During the wait times of the process Wil always let us know what was happening and kept us updated. I would recommend Wil and his team to my friends in Hawaii.
This was my first time working with a mortgage broker and I had a great learning experience. All of my questions were answered and nothing was hidden. I highly recommend Wil at HME to family and friends based on my professional experience with Wil Kostron.
Wil randomly got in touch with me during my mortgage search, I was already working with 2 other lenders, but Wil provided me the best offer and service to match. Very satisfied. I recommend Wil.
My wife and I are very satisfied with Wil Kostron.
When an issue would pop up, Wil dealt with it right away with professionalism.
“Wil Kostron just helped us do a VA refinance. We went from 4.0 to 2.75 on a 30 year fixed. He explained everything in simple terms so I could understand. He is da bestest. Give him a call, you won’t regret it.”
As first-time homebuyers, we had no idea what to expect as we navigated through our mortgage process. But, the Lord placed Wil into our lives at the right time. He took us by the hand and counseled us through every step of the process. There was never a question that went unanswered and his response time was always punctual and encouraging. He made us feel like we were his #1 clients, devoted to just us! His professionalism, knowledge and sincere and trusting demeanor made us instant “extended family” and we knew that he held our best interest in high regard, which made it so easy to take the steps toward our ultimate dream – to own a home. We have gained a new member of our family in Wil – one that we love to share with family and friends so they too can experience his expertise and great heart through his work.Blessed homeowner in Manoa! Janine